Salon Policies
Pricing
Due to an increase in operating costs, we have adjusted our pricing structure. We have also added new services and treatment options. There will be no discounting on any services permitted. Please check the service list for further information. You can find which level your stylist is on our team page.
Service Adjustment Policy?
We understand that from time to time a customer may want an adjustment on their service. We happily bring back our guests to correct our services within 2 weeks of their visit (please keep in mind you will be placed on the cancellation waitlist) . It is always encouraged that unhappy guest return to their original stylist. If for some reason someone is not comfortable working with their original stylist, we will re-book them for an adjustment with another technician. At Moda Salon we stand behind our work, don’t hesitate to reach out to us directly.
What methods of payment do you accept?
We prefer Debit, Visa, or Mastercard but always accept cash.
Product Return Policy
At this time, we will only allow exchanges of products purchased within 14 days that are unused an resellable conditioners. No refunds are permitted.
Shipping Policy
All products will be shipped within 3 business days. If the product is unavailable we will contact you and let you know the estimated restock date.
Gift Cards, E-Gift Cards
Are nonrefundable and do not expire.