Salon Policies

Not feeling well? Please Stay Home!

Please call us and cancel your appointment. Stay home if you have experienced a cough or fever in the last 72 hours. We will do our best to get you re-booked as soon as possible. We will have a cancellation list to inform clients of last minute openings.

Pricing
Due to an increase in operating costs, we have adjusted our pricing structure. We have also added new services and treatment options. There will be no discounting on any services permitted. Please check service list for further information. You can find which level your stylist is on our team page.

Service Adjustment Policy?
We understand that from time to time a customer may want an adjustment on their service. We happily bring back our guests to correct our services within 2 weeks of their visit (please keep in mind you will be placed on the cancellation wait list) . It is always encouraged that unhappy guest return to their original stylist. If for some reason someone is not comfortable working with their original stylist, we will re-book them for an adjustment with another technician. At Moda Salon we stand behind our work, don’t hesitate to reach out to us directly.

What methods of payment do you accept?
We prefer Debit, Visa or Mastercard but always accept cash.

Product Return Policy
At this time, we will only allow exchange on all products purchased within 14 days. No refunds are permitted.

Shipping Policy

All products will be shipped within 2 business days. If product is unavailable we will contact you and let you now the estimated restock date. 

Gift Cards, E-Gift Cards
Are non refundable and do not expire.